Keith Poon has been working in the luxury hospitality industry for over 30 years. With an impressive career spanning renowned establishments such as The Peninsula, he has brought his expertise and dedication to LISBOA FOOD & WINES LIMITED (Hong Kong) for more than a decade. Throughout his journey, Keith has remained guided by his personal motto: “Never forget who you are. Don’t assume that years in the same industry mean you know everything. Approach each day with a fresh perspective.” This mindset allows him to better understand his team and connect with guests, recognising that every customer has unique needs. His humility, passion, and commitment to excellence continue to inspire those around him and shape memorable experiences for all.